{"id":20150,"date":"2020-09-19T10:58:59","date_gmt":"2020-09-19T15:58:59","guid":{"rendered":"https:\/\/learncctv.com\/?p=20150"},"modified":"2020-09-19T11:00:46","modified_gmt":"2020-09-19T16:00:46","slug":"yi-home-camera-network-connection-failed","status":"publish","type":"post","link":"https:\/\/learncctv.com\/yi-home-camera-network-connection-failed\/","title":{"rendered":"Yi Home camera network connection failed (Troubleshooting)"},"content":{"rendered":"

The Yi Home camera network connection failed<\/strong> error is related to the communication problem between the server, the camera, and the smartphone.<\/p>\n

I’ve seen this type of connection problem while using the YI Home app.<\/p>\n

\"Yi<\/p>\n

YI Home camera connection issue<\/p>\n

As you can see in this picture, the Yi camera<\/a> keeps trying to connect and shows a progress icon that gets stuck on some percentage (25% in this case).<\/p>\n

There are other Yi connection errors<\/strong> related to poor network communication, and they all follow the same principle. Let’s understand a little bit more.<\/p>\n

Yi camera Network communication model<\/h2>\n

The Yi cameras depend on the servers on the Internet to reach your smartphone.<\/p>\n

A three-way communication is used for authentication and video streaming.<\/p>\n

\"Yi<\/p>\n

Yi network communication model (click to enlarge)<\/p>\n

It’s easier to troubleshoot the Yi home camera connection issues if you understand this principle. You can take a step-by-step approach and isolate the variables.<\/p>\n

You have better chances to find out the problem by using logic. The error code 3006<\/a>, for example, discussed in my other article<\/a>, is related to the communication issue between the camera and the server and has no relation with the Yi Home app. So you don’t need to try fixing the app because the problem is not there.<\/p>\n

How to troubleshoot Yi camera network issues<\/h2>\n

A network connecting failed error<\/strong> message is too broad.<\/p>\n

It’s necessary to check one thing at a time to troubleshoot an IP camera connection problem successfully. That logic applies to any device that connects to the Internet.<\/p>\n

Here’s how you can troubleshoot the Yi camera connection issue.<\/p>\n