{"id":20469,"date":"2020-09-30T14:41:43","date_gmt":"2020-09-30T19:41:43","guid":{"rendered":"https:\/\/learncctv.com\/?p=20469"},"modified":"2020-09-30T14:45:00","modified_gmt":"2020-09-30T19:45:00","slug":"recover-hikvision-camera-using-tftp","status":"publish","type":"post","link":"https:\/\/learncctv.com\/recover-hikvision-camera-using-tftp\/","title":{"rendered":"How to Recover a Hikvision camera using TFTP (reflash the firmware)"},"content":{"rendered":"<p style=\"text-align: justify; cursor: text;\">In this article, I show <strong>how to recover a Hikvision camera<\/strong> using the <strong>TFTP <\/strong>method.<\/p>\n<p style=\"cursor: text; text-align: justify;\">If you can&#8217;t access the camera anymore because it&#8217;s not responding, you need to use this procedure to recover it from a corrupted firmware.&nbsp;<\/p>\n<p style=\"cursor: text; text-align: justify;\">This procedure is also known as <strong><em>&#8220;reflash the firmware&#8221;<\/em><\/strong> because it erases the memory and installs a new piece of software via simple computer commands.<\/p>\n<h2 style=\"cursor: text; text-align: justify;\">How the reflash firmware procedure works<\/h2>\n<p style=\"text-align: justify;\">The Hikvision IP camera uses the default IP address <strong><span style=\"color: rgb(105, 165, 245);\">192.0.0.64<\/span><\/strong><span style=\"color: rgb(255, 0, 0);\">&nbsp;<\/span>and has internal instructions to look for a TFTP server with the IP address <strong><span style=\"color: rgb(255, 0, 0);\">192.0.0.128<\/span><\/strong>.<\/p>\n<p style=\"text-align: justify; cursor: text;\">To <strong>reflash the firmware<\/strong> on a Hikvision camera, you need to have both devices (camera and computer running the TFPT service) using those IP addresses.<\/p>\n<p style=\"text-align: justify; cursor: text;\">The diagram below illustrated the concept.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision camera and TFTP Server on the same network\" data-id=\"20557\" width=\"719\" data-init-width=\"1068\" height=\"234\" data-init-height=\"347\" title=\"Hikvision camera and TFTP Server on the same network\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-camera-and-TFTP-Server-on-the-same-network-3.jpg\" data-width=\"719\" data-height=\"234\" style=\"\"><\/span><\/p>\n<p>Hikvision TFTP Server running on a local network<\/p>\n<p style=\"text-align: justify; cursor: text;\">To <strong>recover your Hikvision IP camera<\/strong>, you need to install the TFTP server on the computer and change its IP to 198.0.0.128, so the camera can find it.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Let&#8217;s take a look on the how to do that.<\/p>\n<h2 style=\"cursor: text; text-align: justify;\">How to reflash the firmware on a Hikvision camera (via TFTP server)<\/h2>\n<p style=\"text-align: justify; cursor: text;\">Here&#8217;s the step-by-step to reflash the firmware on a Hikvision camera.<\/p>\n<ul>\n<li style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/TFTP-Auto-Update.zip\" target=\"_blank\" style=\"outline: none;\" rel=\"noopener noreferrer\">Download the TFTP server<\/a>;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Unzip the TFTP server to C:TFTP-Auto-Update;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Download the camera firmware from the <a href=\"https:\/\/us.hikvision.com\/en\/support-resources\/firmware\/camera\" target=\"_blank\" style=\"outline: none;\" rel=\"noopener noreferrer\">Hikvision website<\/a>;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Copy the camera firmware file to C:TFTP-Auto-Update;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Add the extra IP 192.0.0.128 to the computer running the TFTP service;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Turn on the Hikvision IP camera and wait for the automatic update.<\/li>\n<\/ul>\n<p style=\"text-align: justify; cursor: text;\">The firmware from the Hikvision website works only with the camera sold by the authorized resellers; if you have an OEM camera, please contact the seller.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Let&#8217;s take a look at the details on how to reflash the Hikvsion camera.<\/p>\n<h3 style=\"text-align: justify; cursor: text;\">Get the TFTP server ready to work<\/h3>\n<p style=\"text-align: justify; cursor: text;\">Download the <a href=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/TFTP-Auto-Update.zip\" target=\"_blank\" style=\"outline: none;\" rel=\"noopener noreferrer\">TFTP Server<\/a> and unzip it on the &nbsp;C:TFTP-Auto-Update folder.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision TFTP Server and firmware file\" data-id=\"20505\" width=\"719\" data-init-width=\"810\" height=\"325\" data-init-height=\"366\" title=\"Hikvision TFTP Server and firmware file\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-TFTP-Server-and-firmware-file.jpg\" data-width=\"719\" data-height=\"325\"><\/span><\/p>\n<h3 style=\"text-align: justify; cursor: text;\">Place the firmware into the TFTP folder<\/h3>\n<p style=\"text-align: justify; cursor: text;\">Note there&#8217;s an extra file called<strong> digicap.dav<\/strong> in the folder C:TFTP-Auto-Update.<\/p>\n<p style=\"text-align: justify; cursor: text;\">This is the camera firmware file. You need to download the firmware from the Hikvision Website, unzip it and place it into this folder.<\/p>\n<p style=\"text-align: justify; cursor: text;\">The picture below shows the <a href=\"https:\/\/us.hikvision.com\/en\/support-resources\/firmware\/camera\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision website<\/a> where you can download the firmware from. Use the search box to look for the model you have.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision Website Download firmware for camera\" data-id=\"20510\" width=\"717\" data-init-width=\"720\" height=\"215\" data-init-height=\"216\" title=\"Hikvision Website Download firmware for camera\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-Website-Download-firmware-for-camera.jpg\" data-width=\"717\" data-height=\"215\"><\/span><\/p>\n<p>Hikvision website &#8211; Download the camera firmware<\/p>\n<h3 style=\"text-align: justify; cursor: text;\">Add an extra IP to your computer<\/h3>\n<p style=\"text-align: justify; cursor: text;\">You don&#8217;t need to change the computer IP address.<\/p>\n<p style=\"text-align: justify; cursor: text;\">I recommend you to keep the original IP and just add an extra one.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Windows allows you to do that; follow the steps below to do that.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Right-click the network icon and select &#8221; <em><strong>Open Network &amp; Internet settings<\/strong><\/em>.&#8221;<\/p>\n<p><span><img decoding=\"async\" alt=\"Open Network and Internet Settings\" data-id=\"20409\" width=\"294\" data-init-width=\"294\" height=\"121\" data-init-height=\"121\" title=\"Open Network and Internet Settings\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Open-Network-and-Internet-Settings.jpg\" data-width=\"294\" data-height=\"121\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Click &#8220;<em><strong>Change adapter options.<\/strong><\/em>&#8221;&nbsp;<\/p>\n<p><span><img decoding=\"async\" alt=\"Winbdows Change Adapter Options\" data-id=\"20413\" width=\"600\" data-init-width=\"720\" height=\"281\" data-init-height=\"337\" title=\"Winbdows Change Adapter Options\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Winbdows-Change-Adapter-Options.jpg\" data-width=\"600\" data-height=\"281\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Right-click the Interface that represents your connection to the network.<\/p>\n<p><span><img decoding=\"async\" alt=\"Windows Network Connections\" data-id=\"20418\" width=\"593\" data-init-width=\"688\" height=\"179\" data-init-height=\"208\" title=\"Windows Network Connections\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Windows-Network-Connections.jpg\" data-width=\"593\" data-height=\"179\" style=\"\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Click on &#8220;<em><strong>Properties<\/strong><\/em>.&#8221;<\/p>\n<p><span><img decoding=\"async\" alt=\"Ethernet interface properties\" data-id=\"20417\" width=\"218\" data-init-width=\"218\" height=\"208\" data-init-height=\"208\" title=\"Ethernet interface properties\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Ethernet-interface-properties.jpg\" data-width=\"218\" data-height=\"208\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Double-click the &#8220;<em><strong>Internet Protocol Version 4<\/strong><\/em>&#8221; or click &#8220;<em><strong>Properties<\/strong><\/em>.&#8221;<\/p>\n<p><span><img decoding=\"async\" alt=\"Windows Ethernet Properties\" data-id=\"20421\" width=\"388\" data-init-width=\"388\" height=\"513\" data-init-height=\"513\" title=\"Windows Ethernet Properties\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Windows-Ethernet-Properties.jpg\" data-width=\"388\" data-height=\"513\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Click &#8220;<em><strong>Advanced<\/strong><\/em>&#8221; to open the next window.<\/p>\n<p><span><img decoding=\"async\" alt=\"Windows Ethernet Properties Advanced\" data-id=\"20423\" width=\"416\" data-init-width=\"416\" height=\"473\" data-init-height=\"473\" title=\"Windows Ethernet Properties Advanced\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Windows-Ethernet-Properties-Advanced.jpg\" data-width=\"416\" data-height=\"473\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Click &#8220;<em><strong>Add&#8230;<\/strong><\/em>&#8221; to add an extra IP address.<\/p>\n<p><span><img decoding=\"async\" alt=\"Windows Ethernet Properties Add IP\" data-id=\"20426\" width=\"415\" data-init-width=\"415\" height=\"211\" data-init-height=\"211\" title=\"Windows Ethernet Properties Add IP\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Windows-Ethernet-Properties-Add-IP.jpg\" data-width=\"415\" data-height=\"211\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Add the IP <strong>192.0.0.128 <\/strong>with the subnet mask<strong> 255.255.255.0<\/strong>.<\/p>\n<p><span><img decoding=\"async\" alt=\"Computer ID Address for TFTP communication\" data-id=\"20531\" width=\"333\" data-init-width=\"333\" height=\"160\" data-init-height=\"160\" title=\"Computer ID Address for TFTP communication\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Computer-ID-Address-for-TFTP-communication.jpg\" data-width=\"333\" data-height=\"160\"><\/span><\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\">Save the configuration, and your computer will be ready to communicate with the camera, which will respond on the IP&nbsp;<\/span><strong><span data-preserver-spaces=\"true\">192.0.0.64&nbsp;<\/span><\/strong><span data-preserver-spaces=\"true\">(using mask 255.255.255.0)&nbsp;<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">Now it&#8217;s time to run the TFTP server to reflash your camera.<\/p>\n<h3 style=\"text-align: justify; cursor: text;\">Run the TFTP server<\/h3>\n<p style=\"text-align: justify; cursor: text;\">Double-click the <strong>tftpserv <\/strong>file.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision TFTP Server file\" data-id=\"20538\" width=\"719\" data-init-width=\"810\" height=\"325\" data-init-height=\"366\" title=\"Hikvision TFTP Server file\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-TFTP-Server-file.jpg\" data-width=\"719\" data-height=\"325\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">The TFTP server starts running and looks for the camera in the network.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision TFTP Server\" data-id=\"20541\" width=\"719\" data-init-width=\"750\" height=\"475\" data-init-height=\"496\" title=\"Hikvision TFTP Server\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-TFTP-Server.jpg\" data-width=\"719\" data-height=\"475\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">You may see the TFTP server running and communicating with the camera.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision TFTP Server transmitting\" data-id=\"20542\" width=\"719\" data-init-width=\"747\" height=\"477\" data-init-height=\"496\" title=\"Hikvision TFTP Server transmitting\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-TFTP-Server-transmitting.jpg\" data-width=\"719\" data-height=\"477\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">As you can see in the picture below, the TFTP server looks for the camera.<\/p>\n<p><span><img decoding=\"async\" alt=\"Hikvision TFTP Server transmitting complete\" data-id=\"20543\" width=\"719\" data-init-width=\"745\" height=\"475\" data-init-height=\"492\" title=\"Hikvision TFTP Server transmitting complete\" loading=\"lazy\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/09\/Hikvision-TFTP-Server-transmitting-complete.jpg\" data-width=\"719\" data-height=\"475\"><\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\">The connection is established the firmware is uploaded to the Hikvision camera.<\/p>\n<p style=\"text-align: justify; cursor: text;\">And it&#8217;s done.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Now you have your camera reflashed and working again.<\/p>\n<h2 style=\"text-align: justify; cursor: text;\">Related articles<\/h2>\n<p style=\"text-align: justify; cursor: text;\">Here are some related articles that can help you.<\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/hikvision-communication-to-server-failed\/\" style=\"outline: none;\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision communication to server failed<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/hikvision-communication-to-server-failed\/\" style=\"outline: none; cursor: text;\" target=\"_blank\" rel=\"noopener noreferrer\">How to enable DHCP on Hikvision DVR<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/hikvision-no-more-ip-camera-allowed\/\" style=\"outline: none; cursor: text;\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision &#8211; No more IP cameras allowed error<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/hikvision-port-forwarding\/\" style=\"outline: none; cursor: text;\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision port forwarding (step-by-step)<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/default-ports-for-hikvision-dvr\/\" style=\"outline: none; cursor: text;\" target=\"_blank\" rel=\"noopener noreferrer\">Default port for Hikvision DVR\/NVR<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a href=\"https:\/\/learncctv.com\/hikvision-hdd-error-how-to-fix\/\" style=\"outline: none; cursor: text;\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision HDD error (How to fix)<\/a><\/p>\n<h2 style=\"text-align: justify; cursor: text;\">Conclusion<\/h2>\n<p style=\"text-align: justify; cursor: text;\">Now you know show <strong>how to recover a Hikvision camera<\/strong> via <strong>TFTP<\/strong>.<\/p>\n<p style=\"text-align: justify; cursor: text;\">The process is straightforward, you just need to add an extra IP address to your computer, install a TFPT server, download the firmware, and run the service.<\/p>\n<p style=\"text-align: justify; cursor: text;\">There&#8217;s no way to get it wrong, but if you need extra help, visit the <a href=\"https:\/\/us.hikvision.com\/en\/\" style=\"outline: none;\" target=\"_blank\" rel=\"noopener noreferrer\">Hikvision website.<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\">I hope this article can help you; please share it your friends.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, I show how to recover a Hikvision camera using the TFTP method. If you can&#8217;t access the camera anymore because it&#8217;s not responding, you need to use this procedure to recover it from a corrupted firmware.&nbsp; This procedure is also known as &#8220;reflash the firmware&#8221; because it erases the memory and installs [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20555,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[212],"tags":[],"class_list":["post-20469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hikvision"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Recover a Hikvision camera using TFTP (reflash the firmware) - Learn CCTV.com<\/title>\n<meta name=\"description\" content=\"In this article, I show how to recover a Hikvision camera using the TFTP method. 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