{"id":21305,"date":"2020-10-21T09:31:23","date_gmt":"2020-10-21T14:31:23","guid":{"rendered":"https:\/\/learncctv.com\/?p=21305"},"modified":"2020-10-21T09:31:47","modified_gmt":"2020-10-21T14:31:47","slug":"yi-home-camera-waiting-to-connect","status":"publish","type":"post","link":"https:\/\/learncctv.com\/yi-home-camera-waiting-to-connect\/","title":{"rendered":"Yi Home Camera waiting to connect issue (solved)"},"content":{"rendered":"<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\">In this article, I talk about the problem with the\u00a0<\/span><strong><span data-preserver-spaces=\"true\">Yi Home camera<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0that gets stuck with the &#8220;<\/span><strong><em><span data-preserver-spaces=\"true\">waiting to connec<\/span><\/em><\/strong><span data-preserver-spaces=\"true\">t&#8221; message.\u00a0<\/span><\/p>\n<p style=\"text-align: justify;\"><span data-preserver-spaces=\"true\">The problem shows up during the camera setup; you may hear the message &#8220;<\/span><strong><em><span data-preserver-spaces=\"true\">Pairing has timed out<\/span><\/em><\/strong><span data-preserver-spaces=\"true\">&#8221; after trying to pair the\u00a0<\/span><strong><span data-preserver-spaces=\"true\">Yi Home App<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0with the camera.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Let&#8217;s see how to fix this issue.<\/span><\/p>\n<h2 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">What causes the pairing problem<\/span><\/h2>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Before starting the setup, you have to connect the Yi Home camera and the smartphone running the <strong>Yi Home App<\/strong> to the same\u00a0<\/span><a href=\"https:\/\/amzn.to\/37u86eS\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><span data-preserver-spaces=\"true\">Wi-Fi router<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">The pairing process can fail if the Wi-Fi signal is not strong enough or try to use the wrong Wi-Fi band (5GHz instead of 2.4GHz).<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">A problem reading the <strong>QR code <\/strong>can also lead to pairing failure.<\/span><\/p>\n<h2 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">How to fix the pairing issue<\/span><\/h2>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Here are some steps to fix the problem.<\/span><\/p>\n<ul>\n<li><span data-preserver-spaces=\"true\">Reboot your Wi-Fi router;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Connect your smartphone to the 2.4GHz band;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Move the camera closer to the router;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Start the camera setup process from scratch;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Make sure to enter the correct Wi-Fi password;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Check if the QR code is legible and point to the camera;<\/span><\/li>\n<li><span data-preserver-spaces=\"true\">Finish the setup process.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">The pictures below illustrate some important details.<\/span><\/p>\n<h3 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Check the Wi-Fi band and password in your router<\/span><\/h3>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">As you can see in the picture below, there&#8217;s an SSID (signal name) for the 2.4GHz<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">It&#8217;s also possible to double-check the password.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Wi-Fi Router band and password\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/10\/Wi-Fi-Router-band-and-password.jpg\" alt=\"Wi-Fi Router band and password\" width=\"450\" height=\"448\" data-id=\"21311\" data-init-width=\"450\" data-init-height=\"448\" data-width=\"450\" data-height=\"448\" \/><\/p>\n<h3 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Distance from the router<\/span><\/h3>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">It&#8217;s important to ensure the camera is not too far away from the Wi-Fi router to guarantee the signal is not weak. You can use your smartphone to test the distance.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Hold your smartphone close to the camera and open the network settings to check of the Wi-Fi signal is strong enough, you can see that by the small icons.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Wi-Fi Signal\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2020\/10\/Wi-Fi-Signal.jpg\" alt=\"Wi-Fi Signal\" width=\"448\" height=\"468\" data-id=\"21313\" data-init-width=\"450\" data-init-height=\"470\" data-width=\"448\" data-height=\"468\" \/><\/p>\n<h3 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">\u200bQR Code<\/span><\/h3>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">A smartphone with a cracked screen may prevent the camera from correctly reading the QR code.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">If that&#8217;s your case, take a screenshot of the QR code and use another device such as a tablet or laptop for the camera setup. <\/span><\/p>\n<h2 style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">\u200bConclusion<\/span><\/h2>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">When the Yi Home camera gets stuck with the &#8220;<em><strong>waiting to connec<\/strong><\/em>t&#8221; message, you need to take one step at a time to figure out what could be the problem.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Follow the step-by-step process described in the article, and everything may work.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">\u200bFor more information visit the <\/span><a href=\"https:\/\/www.yitechnology.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-preserver-spaces=\"true\">Yi Home Page<\/span><\/a><span data-preserver-spaces=\"true\">.<\/span><\/p>\n<p style=\"text-align: justify; cursor: text;\"><span data-preserver-spaces=\"true\">Please share this information with your friends.<\/span><\/p>\n<h2 style=\"text-align: justify; cursor: text;\">Related articles<\/h2>\n<p style=\"text-align: justify; cursor: text;\">Here&#8217;s a list with related articles that may help you.<\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none;\" href=\"https:\/\/learncctv.com\/how-to-reset-yi-camera\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to reset YI camera<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/yi-home-camera-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0YI Home camera review<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/yi-home-camera-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to connect YI camera to Alexa<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/yi-camera-on-google-home\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to set up YI camera on Google Home<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, I talk about the problem with the\u00a0Yi Home camera\u00a0that gets stuck with the &#8220;waiting to connect&#8221; message.\u00a0 The problem shows up during the camera setup; you may hear the message &#8220;Pairing has timed out&#8221; after trying to pair the\u00a0Yi Home App\u00a0with the camera. Let&#8217;s see how to fix this issue. What causes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":21319,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[221],"tags":[],"class_list":["post-21305","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-yi-camera"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yi Home Camera waiting to connect issue (solved) - Learn CCTV.com<\/title>\n<meta name=\"description\" content=\"In this article, I talk about the problem with the Yi Home camera that gets stuck with the &quot;waiting to connect&quot; message. 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