{"id":27580,"date":"2021-10-29T18:00:04","date_gmt":"2021-10-29T23:00:04","guid":{"rendered":"https:\/\/learncctv.com\/?p=27580"},"modified":"2021-10-29T18:00:32","modified_gmt":"2021-10-29T23:00:32","slug":"axis-autofocus-error-message","status":"publish","type":"post","link":"https:\/\/learncctv.com\/axis-autofocus-error-message\/","title":{"rendered":"Axis \u2013 Autofocus internal error message (solved)"},"content":{"rendered":"<p style=\"text-align: justify;\">I bet you are here because you saw the following message on your Axis camera:<\/p>\n<p style=\"text-align: justify;\">&#8220;<em><strong>The server encountered an internal error and could not complete the request&#8221;<\/strong><\/em>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Internal error message\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2021\/10\/Internal-error-message.png\" alt=\"Internal error message\" width=\"719\" height=\"579\" data-id=\"27582\" data-init-width=\"852\" data-init-height=\"686\" data-width=\"719\" data-height=\"579\" \/><\/p>\n<p style=\"text-align: justify;\">This error message could be related to different things in the camera but if you got this one while trying to adjust the focus, we are on the same page.<\/p>\n<p style=\"text-align: justify;\">I got the exact same message when I hot the &#8220;<em><strong>Autofocus<\/strong><\/em>&#8221; button on my camera.<\/p>\n<p style=\"text-align: justify;\">But don&#8217;t worry, there&#8217;s a quick fix for this problem.<\/p>\n<h2 style=\"text-align: justify; cursor: text;\">How to fix the Axis Autofocus error message<\/h2>\n<p style=\"text-align: justify;\">Here&#8217;s the steps to fix the problem:<\/p>\n<ul>\n<li style=\"text-align: justify; cursor: text;\">Open the setup menu;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Click on System Options &gt;&gt; Maintenance;<\/li>\n<li style=\"text-align: justify; cursor: text;\">Click the &#8220;Calibrate&#8221; button.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"Camera calibration button\" src=\"https:\/\/learncctv.com\/wp-content\/uploads\/2021\/10\/Camera-calibration-button.png\" alt=\"Camera calibration button\" width=\"719\" height=\"497\" data-id=\"27583\" data-init-width=\"735\" data-init-height=\"508\" data-width=\"719\" data-height=\"497\" \/><\/p>\n<p style=\"text-align: justify;\">And it&#8217;s done.<\/p>\n<p style=\"text-align: justify; cursor: text;\">This is all you have to do to fix the problem and get ride of the error message.<\/p>\n<p style=\"text-align: justify; cursor: text;\">Now you can come back to the &#8220;<em><strong>Focus &amp; Zoom<\/strong><\/em>&#8221; window and focus the camera.<\/p>\n<p><strong>==&gt;<\/strong> If you still have issues with the camera Autofocus process, please read the article: <a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/axis-p3225-focus-issue\/\" target=\"_blank\" rel=\"noopener\">P3225 focus issues solved.<\/a><\/p>\n<h2 style=\"text-align: justify; cursor: text;\">Video: Fix the Axis Autofocus error message<\/h2>\n<p style=\"text-align: justify; cursor: text;\">Hit the play button to watch the video.<\/p>\n<h2 style=\"text-align: justify; cursor: text;\">Related Articles<\/h2>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none;\" href=\"https:\/\/learncctv.com\/security-camera-to-ftp-server\/\" target=\"_blank\" rel=\"noopener\">How to record Axis Camera on a FTP Server<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none;\" href=\"https:\/\/learncctv.com\/view-axis-cameras-on-roku-tv\/\" target=\"_blank\" rel=\"noopener\">How to view Axis Camera on a Roku TV<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/axis-ip-camera-to-fire-tv-stick\/\" target=\"_blank\" rel=\"noopener\">How to Axis Camera to Fire Stick TV<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none; cursor: text;\" href=\"https:\/\/learncctv.com\/how-to-add-overlay-text-to-axis-cameras\/\" target=\"_blank\" rel=\"noopener\">How to add a overlay text to Axis Cameras<\/a><\/p>\n<p style=\"text-align: justify; cursor: text;\"><a style=\"outline: none;\" href=\"https:\/\/learncctv.com\/view-axis-cameras-on-roku-tv\/\" target=\"_blank\" rel=\"noopener\">How to enable ONVIF on Axis Cameras<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I bet you are here because you saw the following message on your Axis camera: &#8220;The server encountered an internal error and could not complete the request&#8221;. This error message could be related to different things in the camera but if you got this one while trying to adjust the focus, we are on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27582,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[237],"tags":[],"class_list":["post-27580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-axis"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Axis \u2013 Autofocus internal error message (solved) - Learn CCTV.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learncctv.com\/axis-autofocus-error-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Axis \u2013 Autofocus internal error message (solved) - Learn CCTV.com\" \/>\n<meta property=\"og:description\" content=\"I bet you are here because you saw the following message on your Axis camera: &#8220;The server encountered an internal error and could not complete the request&#8221;. 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